Massachusetts programs directory

A curated list of organizations across Massachusetts that support people navigating life's hardest transitions. We share this directory as a starting point, not an endorsement. Please contact each organization directly to confirm services, hours, and eligibility.

If you are in crisis or danger right now, call 988 (Suicide & Crisis Lifeline) or 911.

24/7 Crisis Lines

988 Suicide & Crisis Lifeline

988

Free, confidential support for people in distress, 24/7. Call or text 988 to connect with trained counselors.

Samaritans of Massachusetts

877-870-4673

Free, confidential, non-judgmental support for anyone struggling with difficult feelings or thoughts of suicide.

Crisis Text Line

Text HOME to 741741

Free 24/7 text-based crisis counseling. Text HOME to 741741 to connect with a trained crisis counselor.

The Trevor Project

866-488-7386

Provides crisis intervention and suicide prevention services to LGBTQ+ young people under 25.

SafeLink

877-785-2020

Massachusetts' statewide 24/7 domestic violence hotline, providing crisis support and connection to shelters and services.

Category

Region

35 programs found

Mental Health Statewide
24/7 Crisis

988 Suicide & Crisis Lifeline

Free, confidential support for people in distress, 24/7. Call or text 988 to connect with trained counselors.

Services: Crisis counseling, suicide prevention, emotional support

Serves: Anyone in emotional distress or crisis

Mental Health Statewide
24/7 Crisis

Samaritans of Massachusetts

Free, confidential, non-judgmental support for anyone struggling with difficult feelings or thoughts of suicide.

Services: 24/7 crisis text line, grief support, suicide prevention

Serves: Anyone in emotional pain, and those grieving a suicide loss

Mental Health Statewide
24/7 Crisis

Crisis Text Line

Free 24/7 text-based crisis counseling. Text HOME to 741741 to connect with a trained crisis counselor.

Services: Text-based crisis support, de-escalation, referrals

Serves: Anyone in crisis, any age

Medical Respite Greater Boston

Boston Health Care for the Homeless Program

Boston

Provides medical respite care, street outreach, and integrated health services for people experiencing homelessness in the Boston area.

Services: Medical respite, street medicine, primary care, behavioral health, dental

Serves: Adults experiencing or at risk of homelessness

Shelter & Housing Greater Boston

Pine Street Inn

Boston

Boston's largest provider of emergency shelter, supportive housing, and job training for people experiencing homelessness.

Services: Emergency shelter, permanent supportive housing, job training, street outreach

Serves: Adults experiencing homelessness

Shelter & Housing Greater Boston

St. Francis House

Boston

Day shelter and rehabilitation center providing meals, clothing, counseling, and job readiness for people experiencing homelessness.

Services: Meals, clothing, counseling, job readiness, healthcare, art therapy

Serves: Adults experiencing homelessness or poverty

Shelter & Housing Greater Boston

Rosie's Place

Boston

Sanctuary for poor and homeless women offering meals, emergency shelter, education, and advocacy.

Services: Meals, emergency shelter, education, legal advocacy, wellness

Serves: Poor and homeless women

Reentry Greater Boston

Span, Inc.

Boston

Helps formerly incarcerated people and their families make a successful transition back to the community.

Services: Case management, employment, housing, counseling, family support

Serves: Formerly incarcerated adults and their families

Reentry Greater Boston

Roca

Chelsea

Disrupts the cycle of incarceration and poverty by working with young people at the center of urban violence.

Services: Cognitive behavioral therapy, education, employment, peacemaking

Serves: High-risk young men ages 17-24

Reentry Metro West

More Than Words

Waltham

Empowers youth who are in foster care, court-involved, homeless, or out of school through a social enterprise bookstore.

Services: Paid job training, education support, case management

Serves: Court-involved and system-involved youth ages 16-24

Reentry Greater Boston

Haley House

Boston

Uses food and community to support people transitioning from incarceration, homelessness, and economic hardship.

Services: Soup kitchen, transitional employment, housing, bakery training

Serves: People experiencing homelessness, incarceration, poverty

Harm Reduction Greater Boston

AHOPE Harm Reduction Program

Boston

Boston Public Health Commission's needle exchange and harm reduction program serving people who use drugs.

Services: Syringe exchange, naloxone distribution, overdose prevention, outreach

Serves: People who use drugs, people experiencing homelessness

Harm Reduction Western MA

Tapestry Health

Northampton

Provides harm reduction, syringe access, and recovery support across Western Massachusetts.

Services: Syringe access, naloxone, overdose prevention, HIV/HCV testing, recovery coaching

Serves: People who use drugs, people at risk for HIV/HCV

Harm Reduction Statewide

AIDS Action Committee

Boston

New England's largest provider of services for people living with HIV/AIDS, offering prevention, testing, and support.

Services: HIV testing, harm reduction, housing, benefits counseling, recovery support

Serves: People living with or at risk for HIV/AIDS

Food Access Greater Boston

The Greater Boston Food Bank

Boston

Distributes millions of pounds of food annually to feed people in need across Eastern Massachusetts.

Services: Food distribution, SNAP enrollment, nutrition education

Serves: People facing food insecurity in Eastern MA

Food Access Statewide

Project Bread

Boston

Connects people and families in Massachusetts with reliable access to food through the FoodSource Hotline and SNAP assistance.

Services: FoodSource Hotline, SNAP enrollment help, school meals advocacy

Serves: Anyone facing food insecurity in Massachusetts

Food Access Central MA

Worcester County Food Bank

Shrewsbury

Distributes food to partner pantries and meal programs across Worcester County.

Services: Food distribution, SNAP outreach, pantry locator

Serves: People facing food insecurity in Central MA

Food Access Western MA

The Food Bank of Western Massachusetts

Hatfield

Feeds neighbors in need across Berkshire, Franklin, Hampden, and Hampshire counties.

Services: Food distribution, SNAP outreach, nutrition education, mobile pantry

Serves: People facing food insecurity in Western MA

Mental Health Statewide

NAMI Massachusetts

Woburn

State organization of the National Alliance on Mental Illness, offering support, education, and advocacy for people affected by mental health conditions.

Services: Support groups, family education, helpline, advocacy

Serves: People with mental health conditions and their families

Mental Health Statewide
24/7 Crisis

The Trevor Project

Provides crisis intervention and suicide prevention services to LGBTQ+ young people under 25.

Services: 24/7 crisis chat, text, and phone support

Serves: LGBTQ+ youth and young adults under 25

Recovery Greater Boston

Bournewood Health Systems

Brookline

Provides inpatient and outpatient behavioral health and addiction treatment services.

Services: Inpatient detox, crisis stabilization, outpatient counseling, dual diagnosis

Serves: Adults with substance use and mental health disorders

Recovery Greater Boston

Gavin Foundation

Boston

Provides comprehensive addiction treatment, recovery support, and prevention services in Greater Boston.

Services: Residential treatment, outpatient, recovery homes, youth services

Serves: Adults and youth with substance use disorders

Recovery Greater Boston

Casa Esperanza

Boston

Bilingual residential and outpatient substance use treatment rooted in the Latino community, serving all who seek recovery.

Services: Residential treatment, outpatient, peer recovery, family support

Serves: Latinx community and others seeking recovery

Domestic Violence Statewide
24/7 Crisis

SafeLink

Massachusetts' statewide 24/7 domestic violence hotline, providing crisis support and connection to shelters and services.

Services: Crisis counseling, safety planning, shelter referrals

Serves: Anyone affected by domestic violence

Domestic Violence Metro West

Domestic Violence Services Network (DVSN)

Concord

Community-based domestic violence intervention serving MetroWest and surrounding towns.

Services: Crisis response, court advocacy, safety planning, support groups

Serves: Survivors of domestic violence in MetroWest

Domestic Violence Greater Boston

Renewal House (Unitarian Universalist Urban Ministry)

Boston

Provides shelter and support services to survivors of domestic violence and their children.

Services: Emergency shelter, advocacy, support groups, children's services

Serves: Survivors of domestic violence and children

Youth Greater Boston

Bridge Over Troubled Waters

Boston

Serves runaway, homeless, and at-risk youth in Greater Boston with shelter, counseling, and education.

Services: Street outreach, emergency shelter, counseling, education, medical care

Serves: Youth ages 14-24 who are homeless or at risk

Youth Greater Boston

YouthHarbors at JRI

Boston

Helps unaccompanied homeless youth and young adults find stable housing and build independent lives.

Services: Housing search, case management, education, employment support

Serves: Unaccompanied homeless youth ages 18-24

Youth Statewide

The Home for Little Wanderers

Boston

One of the oldest child and family service agencies in the US, serving children and families in crisis.

Services: Residential programs, foster care, counseling, family stabilization

Serves: Children, youth, and families in crisis

Veterans Greater Boston

New England Center and Home for Veterans

Boston

Provides housing, support services, and case management to veterans who are homeless or at risk.

Services: Transitional and permanent housing, case management, benefits, employment

Serves: Veterans experiencing or at risk of homelessness

Veterans Statewide

Veterans Inc.

Worcester

Provides housing, employment, and support services to veterans and their families across New England.

Services: Transitional housing, food pantry, employment, counseling, benefits

Serves: Veterans and their families

Other Statewide
24/7

Massachusetts 211

Free, confidential information and referral helpline connecting people to health and human services across the state.

Services: Resource referrals for housing, food, utilities, healthcare, and more

Serves: Anyone in Massachusetts seeking help

Family Services Greater Boston

Catholic Charities of Boston

Boston

Provides food, shelter, counseling, immigration services, and family support across Eastern Massachusetts.

Services: Food pantries, shelters, counseling, immigration legal services, adoption

Serves: People of all faiths in need

Legal Aid Statewide

Massachusetts Legal Aid (MLAC)

Boston

Statewide network of civil legal aid programs providing free legal help to low-income people.

Services: Free civil legal help for housing, benefits, family law, immigration

Serves: Low-income individuals and families

Other Statewide

Massachusetts Rehabilitation Commission

Boston

State agency helping individuals with disabilities live and work independently in the community.

Services: Vocational rehab, independent living, disability benefits, assistive tech

Serves: Adults with disabilities

This directory is maintained by The Care Between as a community resource. Listings are for informational purposes only and do not constitute an endorsement. We update entries as we learn of changes, but services, hours, and eligibility can shift. Please confirm directly with each organization.

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